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Ackerman Security Systems - Alarm susyem

Ackerman Security Systems - Alarm susyem
Our alarm system is off
#1375327
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This is not a "complaint"......but a concern and a business matter: I have had an Ackerman security technician come to my home and acknowledge that the last signal that the company has received between my house and the company was on June 5, 2018. today is September...
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3.3
#1356321
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written contract, with auto renew stricken and signed by Ackerman's representative, was ignored. Company continued to charge a little used credit card ( only discovered when I closed the account) for annual services for 4 years. meanwhile, we were fined by the City Of...
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#1340695
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The sales rep that came out was great, but following that every thing went down hill The service tech came to install alarm system While here his girlfriend contacts him wanting to know how much longer before he comes to pick her up I felt as if he was rushing and then...
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Anonymous
Anonymous

The "missing part" as his demanding girlfriend. Another reason to dump cell phones. Back in the day, I went to work, did my job, then came home. Nobody was permitted to call t...

#1321769
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I only join Ackerman security system because as most people in this day and time when they here FREE we listen. and since May 3, 2018 when they promise me a door bell camera I have not heard from Ackerman but 3 time since may 3 and today I call for the 5 time and the...
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1.0
I didn't like
  • Not great
#1317690
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Called and spoke with a representative regarding cancellation of service due to a better deal with Ring Home Security Company. I was placed on hold and asked questions as to why and which company I was going with. The representative also seemed to be concerned about...
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1.7
#1316461
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Your pre- installation are just after there sales commission and not there customer service part of the job. and I only had this for a few months and now regretting this service. you guys are not what you say you are, and are lairs and make customer wait for months for...
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#1291780
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The 30-second alarm guarantee is all marketing hype. When you challenge them on it they will use all kinds of excuses, it is your alarm equipment ( which they say they can come check for a 75 service fee ), it is the weather, the phone company etc. It is a joke. The...
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#1245470
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Ackerman Security is absolutely the worst security company. Functionality of the Total Connect feature stopped working. Technician has been onsite four times and has not fixed the problem. Now, I have discovered that monitoring is not working. The alarm "went off" and...
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1.5
I didn't like
  • Service
#1165634
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Contact Ackerman Security Systems

Mailing Address:
Ackerman Security
1346 Oakbrook Drive, Suite 175
Norcross, Georgia 30093
United States
Phone:
(770) 552-1111
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Ackerman Security Systems - Commendation for an employee

On Sept 27th, I spoke with Constance regarding no power on my alarm panel. Constance walked my son through an immediate fix, so I could activate my alarm. She was knowledgeable, courteous and very helpful. Because of her I feel safe in my house tonight. Constance is a great employee, with great customer skills. Kudos to Constance Jacqueline McCorkle
#1107295
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