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February 2018 I have an electrical surge that fried my alarm system, and a few other electrical things. I called for a repairman- It took about 3 weeks to get the part- and come install it. OK working well- In November, my other building had beeping issues so I called...
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Anonymous
Anonymous

Cancel anything and everything IN WRITING and serve it via Certified Mail Return Receipt Requested. You will have a signed and dated receipt establishing a an unassailable tim...

1.1
I didn't like
  • Way to cancel the account and no one to resolve this
#1451690
I recently had fire at my home. NO ONE called to tell me there was a problem. Yes they had my phone number but didn't bother to tell me the police were called as well as the 5 fire stations. They didn't even bother to call 4 hours later to ask about the power being cut...
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Ackerman2018
Ackerman2018
Ackerman Security Systems Verified Representative

Please give me your contact number so I can research and understand your claim. If there is a system error, we can fix it, but to state we contacted 5 fire stations, but not y...

#1443459
The way this company operates should be a scam. They 'automatically ENROLL' you into a contract without any communication to let you know prior. They require a '60 days snail mail written notice' in order to cancel the service in the hope that people miss this window...
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Ackerman2018
Ackerman2018
Ackerman Security Systems Verified Representative

Hello, I'm sorry to hear about your dissatisfaction with us. I requested that our Customer Loyalty Manager research your account and review your agreement, so we can do all th...

The alarm went off for NO reason. I put in my code and password then turned it off. I answered the telephone call and told her that I was OK . Even thou she still put in a false alarm message and a policeman came out unnecesarily 30 minutes later. I received a letter...
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Ackerman2018
Ackerman2018
Ackerman Security Systems Verified Representative

Hello, If the police decide to dispatch after we request a cancellation, that can end in a false alarm fine from your local police department. When we request to cancel a disp...

IF YOU TRY TO CANCEL WITH ACKERMAN SECURITY SYSTEMS - PLEASE AT LEAST READ THE INFO BELOW ALL CAPS BELOW! IMPORTANT BANKING INFORMATION CONCERNING THEIR CHARGES TO YOUR CARD! I have had this service for about 10 years. I called October 10, 2018 to cancel my service...
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Ackerman2018
Ackerman2018
Ackerman Security Systems Verified Representative

Hello, I'm sorry to hear about your dissatisfaction with us. I requested that our Customer Loyalty Manager research your account and review your agreement, so we can do all th...

Ackerman have been bad experience. Started 10/15/2018. I’ve called 4-5 times with system failure sat around waiting for them to call back today tec was supposed to come and replace inoperative sensors. But never showed up Previous appointment s he’s been late always...
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Ackerman2018
Ackerman2018
Ackerman Security Systems Verified Representative

Hello, I’m new to this platform and would like to research these claims to prevent the same issues from happening to others and to resolve your concerns if you haven’t already...

1.0
#1398353
Ackerman Security Systems - Alarm susyem
Our alarm system is off
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Ackerman2018
Ackerman2018
Ackerman Security Systems Verified Representative

Hello, I’m new to this platform and would like to research these claims to prevent the same issues from happening to others and to resolve your concerns if you haven’t already...

#1375327
This is not a "complaint"......but a concern and a business matter: I have had an Ackerman security technician come to my home and acknowledge that the last signal that the company has received between my house and the company was on June 5, 2018. today is September...
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Ackerman2018
Ackerman2018
Ackerman Security Systems Verified Representative

Hello, If you haven't already handled this concern with an agent, please send me your contact number so we can speak with the technician to confirm this claim and have your ac...

3.3
#1356321
written contract, with auto renew stricken and signed by Ackerman's representative, was ignored. Company continued to charge a little used credit card ( only discovered when I closed the account) for annual services for 4 years. meanwhile, we were fined by the City Of...
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Ackerman2018
Ackerman2018
Ackerman Security Systems Verified Representative

Hello, I'm sorry to hear about your dissatisfaction with us. I requested that our Customer Loyalty Manager research your account and review your agreement, so we can do all th...

#1340695

Contact Ackerman Security Systems

Mailing Address:
Ackerman Security
1346 Oakbrook Drive, Suite 175
Norcross, Georgia 30093
United States
Phone:
(770) 552-1111
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Similar to Ackerman Security Systems

The sales rep that came out was great, but following that every thing went down hill The service tech came to install alarm system While here his girlfriend contacts him wanting to know how much longer before he comes to pick her up I felt as if he was rushing and then...
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Ackerman2018
Ackerman2018
Ackerman Security Systems Verified Representative

Hello, I’m new to this platform and would like to research these claims to prevent the same issues from happening to others and to resolve your concerns if you haven’t already...

Anonymous
Anonymous

The "missing part" as his demanding girlfriend. Another reason to dump cell phones. Back in the day, I went to work, did my job, then came home. Nobody was permitted to call t...

#1321769