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The sales rep that came out was great, but following that every thing went down hill The service tech came to install alarm system While here his girlfriend contacts him wanting to know how much longer before he comes to pick her up I felt as if he was rushing and then...
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Anonymous
Anonymous

The "missing part" as his demanding girlfriend. Another reason to dump cell phones. Back in the day, I went to work, did my job, then came home. Nobody was permitted to call t...

#1321769
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I only join Ackerman security system because as most people in this day and time when they here FREE we listen. and since May 3, 2018 when they promise me a door bell camera I have not heard from Ackerman but 3 time since may 3 and today I call for the 5 time and the...
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1.0
I didn't like
  • Not great
#1317690
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Called and spoke with a representative regarding cancellation of service due to a better deal with Ring Home Security Company. I was placed on hold and asked questions as to why and which company I was going with. The representative also seemed to be concerned about...
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1.5
#1316461
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Your pre- installation are just after there sales commission and not there customer service part of the job. and I only had this for a few months and now regretting this service. you guys are not what you say you are, and are lairs and make customer wait for months for...
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#1291780
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The 30-second alarm guarantee is all marketing hype. When you challenge them on it they will use all kinds of excuses, it is your alarm equipment ( which they say they can come check for a 75 service fee ), it is the weather, the phone company etc. It is a joke. The...
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#1245470
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Ackerman Security is absolutely the worst security company. Functionality of the Total Connect feature stopped working. Technician has been onsite four times and has not fixed the problem. Now, I have discovered that monitoring is not working. The alarm "went off" and...
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1.5
I didn't like
  • Service
#1165634
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Ackerman Security Systems - Commendation for an employee

On Sept 27th, I spoke with Constance regarding no power on my alarm panel. Constance walked my son through an immediate fix, so I could activate my alarm. She was knowledgeable, courteous and very helpful. Because of her I feel safe in my house tonight. Constance is a great employee, with great customer skills. Kudos to Constance Jacqueline McCorkle
#1107295
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Hello, my question is: when I have an issue with my alarm and I call to get assistance from y'all is it my reIsponsibility to do the repair? At 1:00 am this morning,22 September 2017, my alarm woke me up to tell me the internal battery needed to be replaced. When I...
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Anonymous
***

THEY ARE THE WORST! very shady

buddybaker460_29
buddybaker460_29

they are a very shaddy company!!

#1105594
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If you sign your contract you have 3 days from the time you sign to cancel and Saturday is included. Scheduled my initial appointment on 3rd day not knowing because I received no copy of contract (earliest available) and Tech arrived in the afternoon 2 1/2 hours late....
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1.4
#1058298
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Contact Ackerman Security Systems

Mailing Address:
Ackerman Security
1346 Oakbrook Drive, Suite 175
Norcross, Georgia 30093
United States
Phone:
(770) 552-1111
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Ackerman Security violated Georgia Contract Law regarding Auto Renewal of the contract. According to the law, the company is obligated to clearly and conspicuously dosclose the terms of the Auto Renewal agreement in the contract GA 12-13-2. Ackerman is obligated to...
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1.0
#1043115
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